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How To Solve Problem with Connection String on EF (Entity Framework) 4 or above
Viewed 31539 times since Mon, Apr 1, 2013
This article applies to anyone who uses Entity Framework (EF) type-of-codes on our shared server environment. Please be advised that when you host your database on our server, you will have to use the connection string on your web.config. The "usual"... Read More
Why do I suddenly receive the error message: "Compiler Error Message: The compiler failed with error code XXXXXXXXX"?
Viewed 16527 times since Wed, Feb 17, 2016
You might be wondering the reason your site suddenly throws an error message: "Compiler Error Message: The compiler failed with error code XXXXXXXXX". What is even more confusing is that your site was working perfectly fine and suddenly, it just... Read More
My application pool stops working. What is wrong with my site?
Viewed 12969 times since Sun, Feb 15, 2015
Sometimes, you will notice that your website's application pool is halted automatically by the IIS. If this happens, there are few causes: 1. Something is not right with your website's coding. For the details of the error message, you can... Read More
How to Deploy and host .Net Core 2 and Angular 6 app
Viewed 12707 times since Tue, Oct 23, 2018
Normally, you will have two separate projects, i.e. one for .NET Core Web API 2.0 and the other one is Angular 6. On our Windows environment, you will find a root folder called httpdocs. Problem: If you simply deploy the... Read More
I cannot find a way to enable ASP.NET 4.5 on my Control Panel
Viewed 10824 times since Tue, Sep 11, 2012
Since ASP.NET 4.5 is just a superset to ASP.NET 4.0, by adjusting your site to ASP.NET 4.0 via our Control Panel, you should be able to use ASP.NET 4.5 directly. The following article describes the steps to enable ASP.NET 4.0/ASP.NET 4.5 on our... Read More
HTTP Error 502.5 - Process Failure error message when publishing an ASP.NET Core Website
Viewed 10445 times since Mon, Mar 27, 2017
On some occassions, when you try to deploy an ASP.NET Core website to our server, you can see the following error message: HTTP Error 502.5 - Process Failure Common causes of this issue: The application process failed to start The... Read More
How to solve ReportViewer error message: "An error has occurred during report processing. Input string was not in a correct format"
Viewed 7950 times since Tue, Jun 18, 2013
When running ReportViewer on Windows Server 2008, you may face this error message: "An error has occurred during report processing. Input string was not in a correct format". Oddly, the same ReportViewer is working fine on your local PC. So, what... Read More
How to Solve the error: "405 - HTTP verb used to access this page is not allowed"?
Viewed 4862 times since Wed, Oct 24, 2018
This applies to anyone who uses REST service using ASP.NET Web API. When you try to send HttpDelete and HttpPut Request, you can occassionally see this error message: 405 - HTTP verb used to access this page is not allowed To resolve this... Read More
Do you support ASP.NET MVC 6?
Viewed 4434 times since Wed, Feb 17, 2016
Up until this article is written, the ASP.NET MVC 6 is not fully released by Microsoft yet. However, we have supported ASP.NET MVC 6 version on just some of our servers. Customers who wish to use this .NET MVC framework is required to make a backup... Read More
Issue with Storing Session
Viewed 3541 times since Tue, Mar 24, 2015
Sometimes, the session on your website can expire earlier than you expect. The followings are the steps you need to check: 1. In .Net, you cannot use authentication without session. The session ID can be transmitted with client either in a cookie,... Read More
How do I query MySQL database in ASP.NET?
Viewed 12331 times since Tue, May 1, 2012
In order to query your mySQL Database with ASP.NET script, you need to organize an ODBC connection with us first. The following the snippet of the code: <%@ Page Language="VB" %> <%@ import Namespace="System.Data.Odbc" %> <script runat... Read More
I receive this error message: "Directory Listing Denied. This Virtual Directory does not allow contents to be listed."
Viewed 10365 times since Mon, Apr 30, 2012
This error message occurs simply because you have not setup your own default page. As you may know, you can have your own default page such as home.aspx, default.aspx, default.php, etc. If you have this kind of default page, you need to add the... Read More
Sample Code to Send email using ASP.NET 2
Viewed 9344 times since Tue, May 1, 2012
The following code is developed in C#: *************************************** //import the Mail Interface using System.Net.Mail; protected void sendMail() { //create the mail message MailMessage... Read More
Domain Name Server (DNS) Amplification Attack
Viewed 9270 times since Wed, Oct 15, 2014
/Domain Name Server (DNS) Amplification Attack Overview A Domain Name Server (DNS) Amplification attack is a popular form of Distributed Denial of Service (DDoS), in which attackers use publically accessible open DNS servers to flood a... Read More
How to solve the Let’s Encrypt SSL on ASP.NET Core
Viewed 9253 times since Mon, Jul 17, 2017
Problem: Let's Encrypt SSL fails to work even it has been activated on the Control Panel Solution: This solution applies to ASP.NET Core application with MVC The problem is that Let's Encrypt SSL targets a folder .well-know inside... Read More
How to Solve an Error Message "Validation of viewstate MAC failed"
Viewed 9012 times since Tue, Apr 2, 2013
Usually we won’t got "Validation of viewstate MAC failed” error in our site all the time. Normally the site works fine and doesn't throw any errors if you load the site and use it at a regular pace. The error only occurs when you load... Read More
How do I send an email from my ASP.NET website by using SMTP Authentication?
Viewed 6267 times since Tue, May 1, 2012
In order to send email from our mail servers, you need to allow SMTP Authentication on your code. If you host your website and your email on our server, there will be NO remote connection made between your site and your mail service on our server.... Read More
Sample Code to Send email using ASP.NET1.1
Viewed 5170 times since Tue, May 1, 2012
Our mail server is configured with SMTP authentication and all your code need to use SMTP Authentication before you can send email. If your code does not use SMTP authentication, the email will not be sent. private void... Read More
My website session times out earlier than expected. Why?
Viewed 4722 times since Tue, May 1, 2012
Please be advised that since your site is hosted on a shared server, there are other services on the server that may impact your site session. A bad programming practice (infinite looping, etc), a sudden jump in one of the site's traffic, etc... Read More
How do I redirect a subdomain to a subdirectory?
Viewed 3797 times since Tue, May 1, 2012
When the requests are redirected using an ASP file, the URL in browser for redirected domains will show the correct domain name and the directory name where the request is being redirected. You can also redirect the requests to a specific file. ... Read More
How can I enable ASP.NET 3.5 on your Control Panel?
Viewed 3689 times since Wed, May 2, 2012
Please be advised that ASP.NET 3.5 is just a superset of ASP.NET 2.0. Therefore, by adjusting your ASP.NET version to ASP.NET 2.0 via our Control Panel, you can make use of ASP.NET 3.5 directly. To know how you can adjust the ASP.NET version, please... Read More
I cannot see my website. What should I do?
Viewed 3625 times since Thu, May 3, 2012
Let's say you host a website called http://www.yourDomain.com and one day, you realize that your website is inaccessible. Please do not panic and please kindly check few things on your end: 1. Please open your Command Prompt window and please... Read More
My site is showing 500 Internal Server error message. What is wrong here?
Viewed 3403 times since Thu, May 3, 2012
Please be advised that the "500 Internal Server" error message can be caused by many factors. This is a generic error message thrown by the server. In order to find the actual error message, you need to contact us via our Help Desk System so that... Read More
How do I query MySQL Database in PHP ?
Viewed 3178 times since Tue, May 1, 2012
Please follow the following guidelines: <html> <head> <title>MySQL Test Code</title> </head> <body> ... Read More
I get an error Server.CreateObject Failed when I try to use CDONTs. What can I do?
Viewed 2715 times since Tue, May 1, 2012
CDONTS is no longer supported on Windows 2003 server. Microsoft introduced CDO back several years ago to replace CDONTs. You will need toconvert your code to use CDO. Please be advised that most of our servers are now in Windows Server 2008 and... Read More
Do you allow custom COM components?
Viewed 2678 times since Tue, May 1, 2012
Yes, we do allow Custom Components and we have to charge setup fee for your COM Components installation. Installation of Custom COM Components is subject to our system administrators review Read More
About Azure Key Vault
Viewed 1417 times since Mon, Nov 2, 2020
You probably have a website that is pulling a password that is stored in AZURE Key Vault. The code is working fine on your local PC but it would not work after you deploy the application to our server. To resolve this issue, please check the... Read More
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