In order to change the ASP.NET version on our Control Panel, please follow the guidelines below: 1. Please login to your Control Panel 2. Please click on the "Domain" and please click your domain 3. Please click on the "Web Hosting Settings"... Read More

This is simply because of the fact that ASP.NET 4.6.1 is a superset to the previous ASP.NET 4.5 alone and hence, you cannot see or select it from our Control Panel. Even though you cannot see or select it, we can always ensure that our server has... Read More

If you have your own default page (such as home.aspx, root.aspx, or whatever.aspx), you must always make sure you set it on your Control Panel. Otherwise, our Control Panel will always treat index.html as the default document of your site and you... Read More

Steps by steps to grant full permission in Plesk 9.5: 1. Login to your Control Panel 2. Click on your domain name 3. Find File Manager option on your Control Panel 4. Go inside your httpdocs folder 5. Go to the folder that you want... Read More

Steps by steps to grant full permission in Plesk 11 and Plesk 12: 1. Login to your CP 2. Go to Websites & Domains 3. Find Virtual Directories option 4. Click Directories Access Permission 5. Please kindly grant full permission on... Read More

You can certainly change your FTP password via our Control Panel. Please follow the guidelines below: 1. Please login to your Control Panel 2. Please click on the "Domain" and please click your domain 3. Please click on the "Web Hosting Settings"... Read More

Please be advised that ASP.NET MVC has been installed directly on all our servers. This means that this framework has been enabled by default on our Control Panel. You will not see any option to enable ASP.NET MVC framework on our Control Panel. Read More

Please be advised that ASP.NET 3.5 is just a superset of ASP.NET 2.0. Therefore, by adjusting your ASP.NET version to ASP.NET 2.0 via our Control Panel, you can make use of ASP.NET 3.5 directly. To know how you can adjust the ASP.NET version, please... Read More

We use PLESK Control Panel on all our Windows Server. For details about this product, you can visit: http://www.parallels.com/products/plesk/ Read More

If you believe you have entered the correct credentials, but you still unable to access the Control Panel, you need to identify the issue. If you entered the correct credentials and hit the "Login" button. After waiting for a while, the Plesk Panel... Read More

If you cannot login to your Control Panel, there are few things you need to check: 1. Have you made sure you entered the correct credentials? If you forget your Control Panel credentials, you need to raise a new ticket via our Help Desk System and... Read More

Unfortunately, you cannot setup your own scheduled task directly via our Control Panel. However, we do permit a scheduled task to be executed on our environment. Since scheduled task is also one of the addons, you need to purchase it first via our... Read More

Obviously, you can access your Control Panel, either via HTTP or HTTPS secure protocol.  In order to access your Control Panel via HTTPS protocol, you need to specify port 8443 on your URL HTTPS address. Since our Control Panel Certificate is... Read More

This is simply because of the fact that ASP.NET 4.6 is a superset to the previous ASP.NET 4.5 alone and hence, you cannot see or select it from our Control Panel. Even though you cannot see or select it, we can always ensure that our server has... Read More

Yes. We can organize a non-English Control Panel version for you. Please just advise us your preferred language and we will install the language plugin for you. Additional fee applies for installing the plugins. Read More

Please be advised that your username is associated to many things on our system, such as database, email, domain, FTP, etc. Due to its complexity, we cannot change the username without a complete Control Panel reload. If you like to reload the... Read More

Cron Job is considered a "Scheduled Task" on our Windows environment. We will treat the cron job the same with a scheduled task and therefore, the discussion below is pertaining a scheduled task request. Unfortunately, you cannot setup your own... Read More

Unfortunately, you cannot change the appearance of our Control Panel. Our Control Panel is anonymous and no one can actually tell the owner of the Control Panel. This is good as your clients may not and never know that you are reselling our service. ... Read More

This is simply because of the fact that ASP.NET 4.5.1 is a superset to the previous ASP.NET 4.5 alone and hence, you cannot see or select it from our Control Panel. Even though you cannot see or select it, we can always ensure that our server has... Read More