Category Articles 
What are the steps to publish my ASP.NET project to the server?
Viewed 17110 times since Wed, Feb 4, 2015
The followings are the guidelines to publish your project properly to our server 1. Please open your project with Visual Studio tool 2. On the Solution Explorer windows (which is normally located on the top right hand corner of the VS tool), right... Read More
I receive this error message: "Failed to retrieve directory listing". What should I do?
Viewed 10292 times since Mon, Apr 30, 2012
When you connect from your local PC to our FTP Server, you can receive this error message: "Failed to retrieve directory listing". This issue happens simply because of the fact that you are using a Passive FTP Mode. To resolve this issue, you need to... Read More
I receive this error message: "425 can’t open data connection" when trying to FTP to my folder.
Viewed 6411 times since Wed, May 2, 2012
If you experience this error message, there are several things you need to do: 1. Please make sure you enter the correct FTP credentials. 2. Please make sure that your local FTP port 21 is not blocked. 3. Please make sure you adjust your FTP... Read More
How can I change my FTP password on my Control Panel?
Viewed 4157 times since Wed, May 2, 2012
You can certainly change your FTP password via our Control Panel. Please follow the guidelines below: 1. Please login to your Control Panel 2. Please click on the "Domain" and please click your domain 3. Please click on the "Web Hosting Settings"... Read More
I receive this error message: "Connection Times Out" when trying to FTP my files to your server. What should I do?
Viewed 2581 times since Mon, Apr 30, 2012
If you experience this error message, there are several things you need to do: 1. Please make sure you enter the correct FTP credentials. 2. Please make sure that your local FTP port 21 is not blocked. 3. Please make sure you adjust your FTP... Read More