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I cannot login to my Control Panel. What should I do?

Article Number: 87 | Rating: Unrated | Last Updated: Wed, May 2, 2012 at 12:08 AM

If you cannot login to your Control Panel, there are few things you need to check:

1. Have you made sure you entered the correct credentials? If you forget your Control Panel credentials, you need to raise a new ticket via our Help Desk System and we will reset your account settings

2. If you cannot login to your Control Panel and you receive an error message: "Your account is suspended", you need to raise a new ticket via ourHelp Desk Systemand we will check your account status

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