Home » Categories » Multiple Categories

My WebMail does not work. What should I do?

If your webmail does not work, please kindly check the error message properly. If you see an error message: "Incorrect username and password", this means that you may have entered incorrect credentials. You have to reset your email account credentials via our Control Panel -> Mail -> Mail Settings

Your WebMail address is usually in the form of http://mail.yourDomain.com OR http://[our_mailserver_IP_address]

If you are unsure about the details, please raise a ticket via our Help Desk System to our Support Team

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How do I set up SMTP authentication in Outlook Express?
Viewed 4345 times since Mon, Apr 30, 2012
What happens if I exceed the total quota of a MAILBOX?
Viewed 3566 times since Tue, May 22, 2012
Do you support IMAP?
Viewed 4201 times since Mon, Apr 30, 2012
I receive this error message: "Domain size limit exceeded". What should I do?
Viewed 25256 times since Mon, Apr 30, 2012
How do I configure an email account in Outlook Express?
Viewed 6058 times since Mon, Apr 30, 2012
How can I check the usage of my email account?
Viewed 4221 times since Mon, Apr 30, 2012
What is my POP/SMTP detail?
Viewed 10567 times since Mon, Apr 30, 2012
My ISP is blocking SMTP port 25. What should I do?
Viewed 7155 times since Mon, Apr 30, 2012
What is my WebMail address?
Viewed 4463 times since Mon, Apr 30, 2012
How can I check the total usage of my mailbox?
Viewed 3339 times since Tue, May 22, 2012