My WebMail does not work. What should I do?


If your webmail does not work, please kindly check the error message properly. If you see an error message: "Incorrect username and password", this means that you may have entered incorrect credentials. You have to reset your email account credentials via our Control Panel -> Mail -> Mail Settings

Your WebMail address is usually in the form of http://mail.yourDomain.com OR http://[our_mailserver_IP_address]

If you are unsure about the details, please raise a ticket via our Help Desk System to our Support Team



Article ID: 34
Created On: Mon, Apr 30, 2012 at 11:27 PM
Last Updated On: Tue, May 1, 2012 at 1:05 AM
Authored by: ASPHostServer Administrator [asphostserver@gmail.com]

Online URL: http://faq.asphosthelpdesk.com/article.php?id=34