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  1. I am unable to renew my Let’s Encrypt SSL Once your Let's Encrypt SSL has expired, you will then try to renew it via our Control Panel. However, occasionally, the server can return an error, making you unable to renew the SSL The solution to this is to put a web.config file in .we... Read More
  2. How to solve the Let’s Encrypt SSL on ASP.NET Core Problem: Let's Encrypt SSL fails to work even it has been activated on the Control Panel Solution:  This solution applies to ASP.NET Core application with MVC The problem is that Let's Encrypt SSL targets a folder .well-know inside th... Read More
  3. HTTP Error 502.5 - Process Failure error message when publishing an ASP.NET Core Website On some occassions, when you try to deploy an ASP.NET Core website to our server, you can see the following error message: HTTP Error 502.5 - Process Failure Common causes of this issue: The application process failed to start The applicati... Read More
  4. What are the cloud hosting and cloud server that you offer? A cloud hosting is a cloud-based service that we offer on a shared cloud server, while a cloud server is a dedicated service that is meant for one particular customer only. With our shared cloud server, a customer cannot access the cloud server direc... Read More
  5. How about the performance and reliability on a cloud server? With a cloud server, each of the customer's websites is placed on a separate, exclusive dedicated application pool. When one site in one pool is down, the sites in other pool is not down. Additionally, by giving a separate pool to a separate web... Read More
  6. What is scalability in cloud hosting and how can I scale? With a cloud server, a customer can easily scale up the resources on his cloud server WITHOUT costing any downtime.... Read More
  7. What are the differences between a cloud hosting and a shared hosting? A shared hosting sits on a conventional physical server, while cloud hosting sits on a cloud infrastructure. Higher performance, reliability and scalability are some of the benefits of the cloud hosting over a conventional shared hosting. With a con... Read More
  8. What is the Cloud Hosting that you offer? A cloud hosting is a hosting service that is built on a cloud platform, i.e. the server is setup on a cloud infrastructure and thus, it gains benefits from this infrastructure... Read More
  9. Issue with Storing Session Sometimes, the session on your website can expire earlier than you expect. The followings are the steps you need to check: 1. In .Net, you cannot use authentication without session. The session ID can be transmitted with client either in a cookie,... Read More
  10. My application pool stops working. What is wrong with my site? Sometimes, you will notice that your website's application pool is halted automatically by the IIS. If this happens, there are few causes: 1. Something is not right with your website's coding. For the details of the error message, you can ... Read More
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