Category Articles 
How can I restore my MS SQL database?
Viewed 7020 times since Tue, May 1, 2012
If you like to restore your MSSQL database, you need to raise a ticket to our Support Team. Please kindly make sure you make a FULL backup of your database into .bak file format and please kindly upload/send this file to us via FTP to your folder If... Read More
How do I login to my SQL database remotely?
Viewed 6894 times since Mon, Apr 30, 2012
In order to login to your database remotely, please follow the following steps: 1. Please create your new database via your control panel -> click on your domain -> Database. 2. You may also need to create the "database user” via your control... Read More
I receive this error message: "The server principal A is not able to access the database B under the current security context (Microsoft SQL Server, Error:916)"
Viewed 3899 times since Mon, Apr 30, 2012
The error: The server principal A is not able to access the database B under the current security context (Microsoft SQL Server, Error:916) The issue: This issue occurs with SQL Server 2008 RC0 tools. Using SQL authentication, I could connect to... Read More
What is my MS SQL Connection String on my SQL Management Studio tool?
Viewed 47134 times since Tue, May 1, 2012
The connection string of your MS SQL database will always depend on the MS SQL version that you create via our Control Panel. You can find the connection string details by logging into our Control Panel -> Database. When you connect from your... Read More
What is my MS SQL Connection String on the web.config?
Viewed 44489 times since Tue, May 1, 2012
The connection string of your MS SQL database will always depend on the MS SQL version that you create via our Control Panel. You can find the connection string details by logging into our Control Panel -> Database. When you connect from your... Read More
Can I have more than one MySQL database on my hosting account?
Viewed 8318 times since Tue, May 1, 2012
Yes. You can orderunlimited MySQL database add-ons per account. You can order your mySQL database add-ons via our Help Desk System -> Purchase Addon -> MySQL Addon. Alternatively, you can choose to upgrade your hosting service to a higher plan.... Read More
I cannot login to my MS SQL database remotely. What did I do wrong?
Viewed 6274 times since Mon, May 7, 2012
If you cannot login to your MS SQL database remotely via SQL Management Studio Express tool, there are few things you need to check: 1. Please make sure you use the correct SQL Server details. Since this is a remote SQL connection, it is recommended... Read More
Do you support MS SQL WebAdmin access?
Viewed 5406 times since Tue, May 1, 2012
We, unfortunately, has disabled the support of MS SQL WebAdmin. This is simply because of the fact that MS SQL WebAdmin can degrade the performance of your site, database and the overall server. As a replacement, you can consider using a FREE... Read More
How often do you backup my website?
Viewed 4595 times since Tue, May 1, 2012
We do nightly backup of all your website files, databases, emails and DNS information. We send the backup into a separate, remote tape drive. With this mechanism, you can be rest assured that your data remains safe and secure with us. We do, however... Read More
Do you support SQL Reporting Service (SSRS)?
Viewed 3888 times since Tue, May 1, 2012
Yes, support SQL Reporting Service (SSRS). This service is provided as an extra addon to your current base hosting service. You can purchase this addon via our Help Desk System -> Purchase Addon -> SSRS Addon Once the SQL Reporting Service (SSRS) is... Read More
Do you support Remote MSSQL connection?
Viewed 3641 times since Mon, Apr 30, 2012
Yes. We do allow remote MSSQL connection. This means that we allow a remote SQL connection from your PC to our database server via the free SQL Management Studio Express tool. At a certain period of time, Microsoft usually releases a new version of... Read More
Can I have more than one MS SQL database on my hosting account?
Viewed 3571 times since Tue, May 1, 2012
Yes. You can orderunlimited MS SQL database add-ons per account. You can order your SQL database add-ons via our Help Desk System -> Purchase Addon -> MSSQL Addon. Alternatively, you can choose to upgrade your hosting service to a higher plan. For... Read More
Do you support Remote mySQL connection?
Viewed 3323 times since Mon, Apr 30, 2012
Yes. We do allow remote MySQL connection. This means that we allow a remote mySQL connection from your PC to our database server via the free mySQL client tool. Read More
Do you support MS SQL Profiler?
Viewed 3105 times since Wed, May 23, 2012
Please be advised that in order to run SQL Profiler, we need to grant you a sysadmin role. Since this is a shared database server,this is not something we can grant you. We can grant you this role only if you are our dedicated server client. If... Read More
Do you support MySQL WebAdmin Access?
Viewed 3051 times since Tue, May 1, 2012
Yes, we do support mySQL WebAdmin access and you can access this tool by logging to our Control Panel -> Database -> click your mySQL -> WebAdmin. Read More
Can I set up additional logins for my MS SQL database?
Viewed 2853 times since Mon, Apr 30, 2012
Yes, you can setup additional database users login via our Control Panel -> click on your domain -> Database -> Add New Database User Read More
Can I set up additional logins for my MySQL database?
Viewed 2747 times since Mon, Apr 30, 2012
Yes, you can setup additional database users login via your Control Panel -> click on your domain -> Database -> Add New Database User Read More
Do you support SQL Server Integration Service?
Viewed 2731 times since Tue, May 1, 2012
No, we do not support SQL Server Integration Service (SSIS). We apologize for any inconvenience caused. Read More
How can I access my nightly database backup?
Viewed 2635 times since Tue, May 1, 2012
Please be advised that since we send your database backup to a separate, remote tape drive, you cannot access this drive directly. We cannot allow you to have a privilege to access this drive directly. If you want to retrieve your database backup,... Read More