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<title>Home - All Categories - Billing / Account  </title>
<link>http://faq.asphosthelpdesk.com/category.php?id=36</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>http://faq.asphosthelpdesk.com/article.php?id=77</guid>
										<title>How do I cancel my account?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=77</link>
										<description><![CDATA[You can cancel your account at any time. However, you always need to make sure you cancel the account 7 days prior to the expiration date of your hosting service. Failure to notify us within the specified time frame will result in an automatic, non...]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=24</guid>
										<title>You mentioned that the domain transfer is free, but I was asked to pay</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=24</link>
										<description><![CDATA[We do not charge anything on domain transfer. What happens here is that when you transfer your domain name from your current domain registrar to us, your domain name will be automatically renewed for a year (regardless of whether your domain has...]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=121</guid>
										<title>How can I downgrade my hosting plan?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=121</link>
										<description><![CDATA[To downgrade your hosting plan, please simply proceed to ourHelp Desk System-> Upgrade Plan and please select your desired hosting plan. You will be asked to pay in full for the new selected hosting plan. Please be advised that we do not provide...]]></description>

									</item>
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										<guid>http://faq.asphosthelpdesk.com/article.php?id=75</guid>
										<title>What happens if I request cancellation within 30 days of my account activation?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=75</link>
										<description><![CDATA[We offer 30 days money back guarantee and you will receive a complete refund minus one-time account&nbsp;setup fee. The refund will only be provided if you cancel the service within the first 30-day from your registration date. If you cancel the...]]></description>

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<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=120</guid>
										<title>How can I upgrade my hosting plan?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=120</link>
										<description><![CDATA[To upgrade your hosting plan, please simply proceed to our Help Desk System -> Upgrade Plan and please select your desired hosting plan. You will be asked to pay in full for the new selected hosting plan. The pro-rated refund of the previous unused...]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=74</guid>
										<title>What happens if I do not renew my addon on time?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=74</link>
										<description><![CDATA[If, for any reasons, you fail to renew your expired addon on time, we will send you 3 (three) notices to inform you that your addon has expired. You are given an opportunity to renew the addon and if you fail to renew it after the third notice, we...]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=78</guid>
										<title>What happens if I cancel my prepaid account before the time?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=78</link>
										<description><![CDATA[If you cancel your service after the 30-days grace period, you will not be entitled to any refund. Please kindly see our Terms and Conditions for further details. ]]></description>

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<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=76</guid>
										<title>Is there anything I should do prior to requesting an account cancellation?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=76</link>
										<description><![CDATA[After your account is cancelled, we will delete all web site files and emails from our system. We recommend that you download your entire web site and download all your email off of our mail servers&nbsp;prior&nbsp;to requesting an account...]]></description>

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<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=70</guid>
										<title>How do I order addon for my service?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=70</link>
										<description><![CDATA[Add-ons can be ordered at any time through our Help Desk System -> Purchase Addon. Please note that you can only order an addon if your hosting account is activated.  ]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=72</guid>
										<title>Can I pay monthly for add-ons?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=72</link>
										<description><![CDATA[No. The minimum payment for addon is per 3 (three) months. You can choose to pay either Quarterly, Half-Yearly and Yearly and sometimes, there will be a once-off setup fee, depending on the addon that you choose ]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=73</guid>
										<title>How do I cancel an add-on service?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=73</link>
										<description><![CDATA[You can cancel an add-on service at anytime. Please log into your PayPal portal and you can cancel the addon directly. Please note that for addon service, there will be&nbsp;no&nbsp;refund of unused hosting period for that addon  Please be advised...]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=71</guid>
										<title>How do you charge for add-ons when I order them?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=71</link>
										<description><![CDATA[Addons can be ordered at any time. The total cost of the addon will depend on the type of addon and the billing term that you choose. Your addon will be automatically renewed once it is expired, unless you specify not to renew it. ]]></description>

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