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<title>Home - All Categories - Getting Started  - General Information  </title>
<link>http://faq.asphosthelpdesk.com/category.php?id=11</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>http://faq.asphosthelpdesk.com/article.php?id=69</guid>
										<title>How can I edit my local HOSTS file?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=69</link>
										<description><![CDATA[If you like to modify your local HOSTS, please follow the following steps:  1. Please go  toC:&#92;windows&#92;system32&#92;drivers&#92;etc 2. Please locate the HOSTS file and please  open this file by using Notepad 3. Please enter "the_shared_IP...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=43</guid>
										<title>What is my temporary URL Address?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=43</link>
										<description><![CDATA[If you like to temporarily preview your site on our server, you can simply modify your local HOSTS file to point your domain to our server IP Address. The followings are the steps you need to complete:  1. Please go to&nbsp;C:&#92;windows&#92...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=19</guid>
										<title>What is my POP/SMTP detail?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=19</link>
										<description><![CDATA[Please refer to your activation email for  information about your SMTP/POP detail. If you do not receive the  activation email, please contact our Sales Team via our official  website.  Your POP and SMTP settings are as followed:  SMTP: mail...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=5</guid>
										<title>How long does it take to get my domain name working on your server?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=5</link>
										<description><![CDATA[New Domain Registration For new domain registration, please go to&nbsp;http://service.asphosthelpdesk.com/ to register a new domain name. If you have not registered on this portal before, you must always create a new account to start. If you have...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=141</guid>
										<title>How can I set my own default page on my Control Panel?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=141</link>
										<description><![CDATA[If you have your own default page (such as home.aspx, root.aspx, or whatever.aspx), you must always make sure you set it on your Control Panel. Otherwise, our Control Panel will always treat index.html as the default document of your site and you...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=10</guid>
										<title>How can I find out my current Domain Registrar?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=10</link>
										<description><![CDATA[You can perform a WhoIs search on your domain. There are many places on the web you can use to perform a whois search. The following is the list:    -   InterNIC.net (www.internic.net)    -   Network Solutions (www.netsol.com)    - Network Tools (www...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=117</guid>
										<title>Do I need a static IP?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=117</link>
										<description><![CDATA[If your site does not require a Secure Certificate (SSL) and you are not interested with Search Engine Optimization (SEO) Service, you do not need a static IP. If you just want to temporarily preview your site on our server, you do not need a static...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=58</guid>
										<title>How often do you backup my website?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=58</link>
										<description><![CDATA[We do nightly backup of all your website files, databases, emails and DNS information. We send the backup into a separate, remote tape drive. With this mechanism, you can be rest assured that your data remains safe and secure with us.  We do, however...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=15</guid>
										<title>What are your Nameservers?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=15</link>
										<description><![CDATA[Our nameservers are advised on the activation email we sent you at the activation of your hosting account. Please refer to your activation email closely for information.&nbsp;  The following is just an example of our nameserver information:  Primary...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=126</guid>
										<title>I cannot browse to my site via the IP Address directly. What is wrong?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=126</link>
										<description><![CDATA[If you cannot browse to your site via the IP directly, this is simply because:    the IP address assigned to your site is a shared IP address. You can only browse to your site via IP Address if the IP assigned to you is a dedicated IP address (an IP...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=16</guid>
										<title>What is my Control Panel detail?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=16</link>
										<description><![CDATA[Please refer to your activation email for information about your Control Panel detail. If you do not receive the activation email, please contact our Sales Team via our official website.  Your Control Panel is usually in the form of http://cp...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=9</guid>
										<title>I cannot find any article on this Knowledge Base that can solve my issues. What should I do?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=9</link>
										<description><![CDATA[If, for any reasons, you are unable to find any article that can help you to resolve your issues, you can always raise a ticket via our Help Desk System. When creating a ticket, please make sure you address all your issues clearly and properly. If...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=33</guid>
										<title>What is my WebMail address?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=33</link>
										<description><![CDATA[Please refer to your activation email for information about your WebMail detail. If  you do not receive the activation email, please contact our Sales Team via our  official website.  Your WebMail is usually in the form of  http://mail.yourDomain.com...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=132</guid>
										<title>Where is the physical location of my root folder?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=132</link>
										<description><![CDATA[The physical location to your root folder is at C:&#92;ClientSites&#92;yourDomain.com&#92;httpdocs.  This also means that you need to upload all your files and folders inside the httpdocs folder  ]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=12</guid>
										<title>Is there any downtime when switching my website to your server?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=12</link>
										<description><![CDATA[The following are the information that you need to know prior and after registering an account with us:     &nbsp; 1. Please make sure that you do NOT terminate the service with your previous hosting company 2. Please kindly proceed to our secure...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=18</guid>
										<title>What is my FTP detail?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=18</link>
										<description><![CDATA[Please refer to your activation email for  information about your FTP detail. If you do not receive the  activation email, please contact our Sales Team via our official  website.  Your FTP is usually in the form of  http://ftp.yourDomain.com OR ...]]></description>

									</item>
<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=17</guid>
										<title>What kind of Control Panel are you using?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=17</link>
										<description><![CDATA[We use the world-class Control Panel called PLESK. Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it&rsquo;s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and...]]></description>

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