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<title>Home - All Categories - Getting Started  </title>
<link>http://faq.asphosthelpdesk.com/category.php?id=1</link>
<description>This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content.</description>
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										<guid>http://faq.asphosthelpdesk.com/article.php?id=69</guid>
										<title>How can I edit my local HOSTS file?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=69</link>
										<description><![CDATA[If you like to modify your local HOSTS, please follow the following steps:  1. Please go  toC:&#92;windows&#92;system32&#92;drivers&#92;etc 2. Please locate the HOSTS file and please  open this file by using Notepad 3. Please enter "the_shared_IP...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=299</guid>
										<title>What are the steps to publish my ASP.NET project to the server?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=299</link>
										<description><![CDATA[The followings are the guidelines to publish your project properly to our server    1. Please open your project with Visual Studio tool 2. On the Solution Explorer windows (which is normally located on the top right hand corner of the VS tool), right...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=19</guid>
										<title>What is my POP/SMTP detail?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=19</link>
										<description><![CDATA[Please refer to your activation email for  information about your SMTP/POP detail. If you do not receive the  activation email, please contact our Sales Team via our official  website.  Your POP and SMTP settings are as followed:  SMTP: mail...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=20</guid>
										<title>What is my original default page?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=20</link>
										<description><![CDATA[Originally, when you start and create a new website via your control panel, there will be a list of "default” files and folders. You can start previewing the site directly and the default page that is loaded is based on the order as followed:   -...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=5</guid>
										<title>How long does it take to get my domain name working on your server?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=5</link>
										<description><![CDATA[New Domain Registration For new domain registration, please go to&nbsp;http://service.asphosthelpdesk.com/ to register a new domain name. If you have not registered on this portal before, you must always create a new account to start. If you have...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=13</guid>
										<title>How can I publish my website to your server?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=13</link>
										<description><![CDATA[You can publish your website to our server in few different ways.    1. Via FTP    Download FTP Client such as WSFTP, Cute FTP, FileZilla and SmartFTP. We recommend you to use SmartFTP and you can download it from www.smartftp.com. Fill in all the...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=30</guid>
										<title>My ISP is blocking SMTP port 25. What should I do?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=30</link>
										<description><![CDATA[If you find out that your local ISP is blocking port 25, you need to contact them to find out the opened SMTP port. Usually, they open an alternative port 587, but this is something you need to check with them directly. Once you have confirmed it,...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=79</guid>
										<title>How do I send an email from my ASP.NET website by using SMTP Authentication?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=79</link>
										<description><![CDATA[In order to send email from our mail servers, you need to allow SMTP Authentication on your code. If you host your website and your email on our server, there will be NO remote connection made between your site and your mail service on our server....]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=141</guid>
										<title>How can I set my own default page on my Control Panel?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=141</link>
										<description><![CDATA[If you have your own default page (such as home.aspx, root.aspx, or whatever.aspx), you must always make sure you set it on your Control Panel. Otherwise, our Control Panel will always treat index.html as the default document of your site and you...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=14</guid>
										<title>How can I deploy my website with WebDeploy tool?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=14</link>
										<description><![CDATA[In order to deploy your website via webDeploy tool, there are several requirements that you need to meet:  1. You need to make sure that the webDeploy tool is installed on your local computer. Please refer to&nbsp;http://www.iis.net/download...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=10</guid>
										<title>How can I find out my current Domain Registrar?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=10</link>
										<description><![CDATA[You can perform a WhoIs search on your domain. There are many places on the web you can use to perform a whois search. The following is the list:    -   InterNIC.net (www.internic.net)    -   Network Solutions (www.netsol.com)    - Network Tools (www...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=28</guid>
										<title>How do I configure an email account in Outlook Express?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=28</link>
										<description><![CDATA[  Follow the steps below to set up your Outlook Express in order to retrieve emails from our mail server. Replace "YourDomain.com" with your actual domain name.     1. From the top menu, click on "Tools," Select "Accounts..."  2. On the right side of...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=29</guid>
										<title>I have setup SMTP Authentication on my MS Outlook, but I still cannot send an email</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=29</link>
										<description><![CDATA[Please be advised that MS Outlook is a CLIENT tool, i.e. this tool is installed on the client side. We have no control whatsoever on the settings you set on your Outlook. We can only show you the steps-by-steps to configure your Outlook so that your...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=117</guid>
										<title>Do I need a static IP?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=117</link>
										<description><![CDATA[If your site does not require a Secure Certificate (SSL) and you are not interested with Search Engine Optimization (SEO) Service, you do not need a static IP. If you just want to temporarily preview your site on our server, you do not need a static...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=58</guid>
										<title>How often do you backup my website?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=58</link>
										<description><![CDATA[We do nightly backup of all your website files, databases, emails and DNS information. We send the backup into a separate, remote tape drive. With this mechanism, you can be rest assured that your data remains safe and secure with us.  We do, however...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=15</guid>
										<title>What are your Nameservers?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=15</link>
										<description><![CDATA[Our nameservers are advised on the activation email we sent you at the activation of your hosting account. Please refer to your activation email closely for information.&nbsp;  The following is just an example of our nameserver information:  Primary...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=11</guid>
										<title>I would like to create a new website, what should I do?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=11</link>
										<description><![CDATA[If you have not had a domain name for your website, you need to purchase a new one. Domain name is your identity on the web and it serves as a "business name” for your online business. You need to start planning and choose a good domain name as it...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=126</guid>
										<title>I cannot browse to my site via the IP Address directly. What is wrong?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=126</link>
										<description><![CDATA[If you cannot browse to your site via the IP directly, this is simply because:    the IP address assigned to your site is a shared IP address. You can only browse to your site via IP Address if the IP assigned to you is a dedicated IP address (an IP...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=8</guid>
										<title>Can you help me to change or transfer my Domains Name Servers?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=8</link>
										<description><![CDATA[Because of the sensitive nature of domain ownership, we do not have the authority to update a Domains Name Servers on behalf of our customers. Only the domain owner has the authority to make such changes.    We will provide assistance on the way to...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=7</guid>
										<title>Can I sign up for a web hosting account without a domain name?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=7</link>
										<description><![CDATA[No, you must always specify a domain name when signing up for our service. You can either purchase a new domain name or use an existing domain name that you have already owned. To purchase or to transfer a domain name, please go to&nbsp;http:/...]]></description>

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<item>
										<guid>http://faq.asphosthelpdesk.com/article.php?id=16</guid>
										<title>What is my Control Panel detail?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=16</link>
										<description><![CDATA[Please refer to your activation email for information about your Control Panel detail. If you do not receive the activation email, please contact our Sales Team via our official website.  Your Control Panel is usually in the form of http://cp...]]></description>

									</item>
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										<guid>http://faq.asphosthelpdesk.com/article.php?id=27</guid>
										<title>How do I set up SMTP authentication in Mozilla Thunderbird V.1?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=27</link>
										<description><![CDATA[Follow the steps below to configure Thunderbird to use SMTP Authentication.    1. From the top menu, click on "Tools," select "Account Settings," this will bring up the "Account Settings" Dialogue box 2. Select "Outgoing Server (SMTP)" 3. Click ...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=9</guid>
										<title>I cannot find any article on this Knowledge Base that can solve my issues. What should I do?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=9</link>
										<description><![CDATA[If, for any reasons, you are unable to find any article that can help you to resolve your issues, you can always raise a ticket via our Help Desk System. When creating a ticket, please make sure you address all your issues clearly and properly. If...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=33</guid>
										<title>What is my WebMail address?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=33</link>
										<description><![CDATA[Please refer to your activation email for information about your WebMail detail. If  you do not receive the activation email, please contact our Sales Team via our  official website.  Your WebMail is usually in the form of  http://mail.yourDomain.com...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=26</guid>
										<title>How do I set up SMTP authentication in Outlook Express?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=26</link>
										<description><![CDATA[Follow the steps below to configure Outlook Express to use SMTP authentication    1. From the top menu, click on "Tools," Select "Accounts..." 2. Select the account which you want to configure and click "Properties" 3. Go to the "Servers" tab, check ...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=132</guid>
										<title>Where is the physical location of my root folder?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=132</link>
										<description><![CDATA[The physical location to your root folder is at C:&#92;ClientSites&#92;yourDomain.com&#92;httpdocs.  This also means that you need to upload all your files and folders inside the httpdocs folder  ]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=4</guid>
										<title>Where should I put my own website files?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=4</link>
										<description><![CDATA[ You need to upload all your files and folders inside the httpdocs folder provided. Please do not attempt to rename this folder as your account will not work properly  Thank you for viewing this Knowledge Base System. If the article that you are...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=12</guid>
										<title>Is there any downtime when switching my website to your server?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=12</link>
										<description><![CDATA[The following are the information that you need to know prior and after registering an account with us:     &nbsp; 1. Please make sure that you do NOT terminate the service with your previous hosting company 2. Please kindly proceed to our secure...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=18</guid>
										<title>What is my FTP detail?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=18</link>
										<description><![CDATA[Please refer to your activation email for  information about your FTP detail. If you do not receive the  activation email, please contact our Sales Team via our official  website.  Your FTP is usually in the form of  http://ftp.yourDomain.com OR ...]]></description>

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										<guid>http://faq.asphosthelpdesk.com/article.php?id=17</guid>
										<title>What kind of Control Panel are you using?</title>
										<link>http://faq.asphosthelpdesk.com/article.php?id=17</link>
										<description><![CDATA[We use the world-class Control Panel called PLESK. Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it&rsquo;s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and...]]></description>

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