My WebMail does not work. What should I do?

If your webmail does not work, please kindly check the error message properly. If you see an error message: "Incorrect username and password", this means that you may have entered incorrect credentials. You have to reset your email account credentials via our Control Panel -> Mail -> Mail Settings

Your WebMail address is usually in the form of http://mail.yourDomain.com OR http://[our_mailserver_IP_address]

If you are unsure about the details, please raise a ticket via our Help Desk System to our Support Team

Posted by: ASPHostServer Administrator - Mon, Apr 30, 2012 at 11:27 PM. This article has been viewed 3777 times.
Online URL: http://faq.asphosthelpdesk.com/article.php?id=34