IMPORTANT NOTE: SharePoint 2010 Server service. If you register with any of our shared SharePoint 2010 plan service, you are not able to use this facility. This is primarily because of the fact that you do not have enough privilege to access the... Read More

IMPORTANT NOTE: Please be advised that this article is meant for customers who are using our dedicated SharePoint 2010 Server service. If you register with any of our shared SharePoint 2010 plan service, you are not able to use this facility. This is... Read More

To enable the "Anonymous Access”, please kindly follow the steps below: 1. Please login to your Sharepoint Portal. 2. On the top right hand corner of your Portal, you must see "Site Actions” menu. Please select the "Site Settings” submenu. 3... Read More

Due to the complexity of Sharepoint configuration, the "migration” of Sharepoint installation path from one location to the other location is strongly not recommended as it will cause instability to your portal. We are unable to migrate the... Read More

In order to have Sharepoint setup on our server, there are some pre-requisites that you need to know: 1. You always need to make sure you register for one of our SharePoint 2010 Hosting Plans. We cannot install SharePoint for you if you selected... Read More

This is a simply problem with your IIS host header (Alternate Access Mappings) file only. Please create a ticket via our Help Desk System and we will resolve the issue ASAP for you. Read More

You have just needed to upload the webpart (.wsp) file to the server via FTP. Please upload it to the private folder provided. We will analyze this webpart and we need to make sure it does not cause any negative impact to the server. Once this is... Read More

As you do not have an administrative access to our SharePoint server, you are unable to install any external webparts without our Support Team’s assistance. In case you need to have a webpart installed on our server, you need to contact our... Read More

If you have developed your Sharepoint locally and you need to restore the Sharepoint on our server with your local Sharepoint file, you need to send us the Sharepoint backup (in .DAT file) and we will restore it for you. Please note that we cannot... Read More

In order to add Sharepoint user on our server, there are some pre-requisites that you need to know: 1. You need to make sure that you select hosting plan that supports more than 1 Sharepoint user. If you register for our lowest Standard Sharepoint... Read More

Since you do not have enough privilege to access our server and Active Directory (AD) directory, you need to create a new ticket via our Help Desk System to notify us the user that you want to change. Please advise as clearly as possible by... Read More

As Sharepoint requires complex configuration and installation, you need to contact our Support Team via your Help Desk System and we can organize the installation for you. Please do not forget to advise us about the Sharepoint installation location ... Read More

You need to advise us as clearly as possible about the Sharepoint installation location. We can install Sharepoint either on the root or subdomain. If you do not advise anything, we assume that you are happy with the installation on the root and in... Read More